Refund Policy

Effective Date: July 28, 2025

Last Updated: July 28, 2025

At Paramount Baking Company, we are committed to delivering high-quality baked goods that meet the highest standards of freshness and customer satisfaction. Should you experience any quality-related issues with your purchase, we offer a refund in accordance with the policy outlined below.

Eligibility for Refund

Refunds are available for verified quality-related concerns, which include, but are not limited to:

Mold or spoilage occurring within 3 days of purchase.
Physical damage during handling.
Packaging defects affecting product integrity.

To be eligible for a refund, the following conditions must be met:

The request must be submitted within 30 days of the purchase date.
The issue must be substantiated with the following documentation:
- Clear photographic evidence of the problem.
- A copy of the original purchase receipt.

Requests that do not meet these requirements or are submitted outside the 30-day window may be denied.

How to Request a Refund

To submit a refund request, please follow these steps:

Visit the Refund Request link on our website (located under "Contact").
Complete the submission form.
Upload the required documentation:

Clear photographs of the issue.
A detailed copy of the original purchase receipt.

Once your request has been submitted, our team will review the claim and respond within 3 to 5 business days.

Additional Information

Refunds will be issued via check and mailed to the address provided.
In compliance with Michigan law, opened food products cannot be returned. However, refunds may still be granted for quality-related issues if the concern is properly verified and documented.
Claims missing required documentation or submitted outside the eligibility window are subject to denial.

For further assistance, please contact our customer service team through the website or by emailing Support@paramountbakingcompany.com. You can also TEXT our support line at (586) 217-2677.

We appreciate your business and are committed to ensuring your satisfaction with our products.

The Paramount Baking Company Team

Refund Portal